This warranty statement applies exclusively to vehicle wrapping installations or services done by Vinyl Car Wrap & Poppy Signs Ltd.
Our comprehensive three month warranty covers all defects in materials and installation. This includes full replacement of failed materials, removal, and installation. This warranty does not cover damage to the wrap or graphics from negligence, misuse, accidents, road damage, wear and tear, or any failure not a product of installation or materials.
This warranty does not cover warrantable failures due to pre-existing damage to vehicles. This warranty does not cover a warrantable failure in the event that the client chooses to keep any/all emblems on a vehicle and to have them wrapped over. The warranty does not cover the vehicle has been re-sprayed/re-painted/re-touched. Non-painted panels including primer and plastics and also places with corrosion will not have any warranties applied. Any elements that are painted not to an OEM standard will not be covered in the warranty. Elements with stone chips and very deep scratches are also excluded from being warranted.
Elements that are constantly under any stress from daily use, or are in an area where they are more likely to be damaged from normal wear and tear are not covered with the warranty. These elements are, but not limited to: Door Handles, Boot Handles, Door Steps, Wheel Arches, Front and Rear bumpers, Roofs with opening glass are also not covered with the warranty. Any element claimed under the warranty will be investigated and it is solely up to a representative of Vinyl Car Wrap & Poppy Signs Ltd to make a decision on the future of the claim.
All claims must be made within the 3 month warranty time frame and are subject to approval by a Vinyl Car Wrap & Poppy Signs Ltd Vehicle Wraps & Graphics authorised representative In case of a warrantable failure, Poppy Signs Ltds' responsibility is limited solely to, at it's option, repairing or replacing the defective graphics, wrap or parts of the wrap. Customer’s option for repair of warrantable failures is strictly limited to repair at a Vinyl Car Wrap & Poppy Signs Ltd facility. If the customer picks up the car and leaves the garage, it means that they have accepted the service by Vinyl Car Wrap & Poppy Signs Ltd.
The customer is obliged to notify the insurance company about all modifications and DVLA if there is a full color change of the car. The customer is aware that all modifications, e.g. tinting: light, windscreen, side windows they may be illegal in the UK and Vinyl Car Wrap & Poppy Signs Ltd does not accept any responsibility for this.
Complaints must be sent only by post or e-mail to [email protected]
We will review, and where necessary update, this warranty. If we have your e-mail address, we may also e-mail you with information on those changes. If we need to, we will also ask you to confirm that you are happy with those changes.
Last Updated: January 2022.